CASE STUDY: VINET CLOUD BACKUP SERVICES
VInet Calls Upon OneLogin Solutions to Help Global Food Company Improve Security Posture
Though finance is his wheelhouse, CFO for this global food company, understands the value of ensuring a world-class infrastructure to support the growing needs of the business. “Our company was born out of stitching together multiple companies with their own infrastructure and systems, working independently. We needed to consolidate these.”
At the same time, the companies office workers had shifted to working from home when COVID-19 hit. As a result, these employees used the VPN far more to access business-critical information and resources.
However, this wasn’t the only challenge facing the company. “Bad actors pretending to be our CEO sent emails convincing enough that our accounting staff very nearly changed a customer’s bank account details,” explains CFO.
To better understand its potential info security and cybersecurity risks, the company engaged a Big Four accounting consultancy firm to conduct a cyber maturity assessment. According to CFO, the result was a detailed report identifying many areas requiring improvement, which are typical issues for smaller organizations. These included lack of universal malware and virus protection, outdated versions of Microsoft Windows, inconsistent password policies, and lack of multi-factor authentication (MFA).
“We lacked a security strategy. That’s when VInet stopped serving as just our help desk and became our strategic business partner.”
Once VInet understood the companies challenge and objectives, it guided them to a best-in-class solution. According to CFO, “VInet led the way with explanations, best practices, and the best solution for us.”
“After identifying the account compromises that our company had suffered, we recommended the company add a layer of security. We had already run a proof of concept of OneLogin Protect, Single Sign-On, and MFA and knew that was the right solution,” explains, Senior Technology Consultant for VInet.
The company employs both traditional office workers and factory workers – people with a range of technology savvy and comfort level whenever a new solution is introduced that impacts their day-to-day. “It was straightforward to implement shared login with OneLogin and make it granular based on employee types. We set up MFA tokens and everything worked as promised. We haven’t had to do anything more to support the implementation,” continues VInet Senior Technology Consultant.
From the perspective of CFO and company employees, the implementation was seamless. After VInet tested the solution with four company employees as part of a test group, it rolled OneLogin MFA out in about two weeks to all employees. The solution worked so seamlessly – once it recognized IP addresses and user ids – that company employees wondered why they weren’t being prompted to enter a password.
“I explained that’s precisely how the OneLogin solution is meant to work and that it was doing its job if it wasn’t getting in the way,” says CFO.
According to CFO, the company has realised significant benefits using OneLogin solutions. “Our main concern was avoiding paying hundreds of thousands of dollars to scammers, and we no longer feel vulnerable to that. OneLogin has been key to reducing breaches in our email system.
The company sees plenty more potential to take advantage of OneLogin solutions. While OneLogin MFA is being used on the company’s email and Microsoft 365 apps, the company plans to make it a requirement on all core applications and programs. “The ability to centralise access to all resources means we are confident that everyone can easily access what’s needed to do their jobs. At the same time, OneLogin helps us ensure employees only access what they need in their roles,” says CFO.
VInet is currently integrating OneLogin MFA with BFC’s VPN. This will shore up security without burdening end users as they access critical company resources. And, as the company migrates to the cloud version of SAP, VInet will integrate the app with OneLogin Single Sign-On. “This will provide user-friendly, highly secure access. Employees will log in once and be good to go,” explains Senior Technology Consultant, VInet.
The CFO looks forward to the ongoing improvements to the company’s security and the user experience. “VInet is helping us get to a point where everything becomes simple and seamless for our employees while our company can be confident it is taking strategic measures to keep our systems and information protected,” he concludes.