business process automation
what is business process automation?
Business Process Automation (BPA) allows for full or partial automation of your businesses core processes.
Often mission critical tasks are managed by email or personal task lists. As a business grows its need for efficiency and accuracy grow with it.
Automation generally involves 2 key components:
1 . Digital Form(s)
Used to capture and/or update the information required by the system and people involved. Commonly these forms closely resemble the paper or word/excel forms they are replacing, although additional ‘smarts’ can allow for efficiencies such as automatic selection of a approver per your delegation of authority policy.
2 . Workflows
Run the process behind the forms. They can generate digital approvals, combine information from multiple sources, provide notifications and can make intelligent decisions based on the provided information.
Workflows can be used to digitise your core business procedures, ensuring that the correct process is followed each time. Each step in a workflow is fully auditable, allowing for proof of adherence to policy to auditors.
More advanced workflows allow for integration into core business systems such as accounting packages or utilisation of machine learning for sentiment analysis, computer vision or anomaly detection.
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