Locally Managed IT Services Newcastle

Dedicated & local IT support

What is Managed IT Services?

Managed IT Services involve delegating network administration, management and support services to an external Managed Service Provider or MSP such as VInet Technology Solutions. As a Newcastle MSP, we specialize in managing the providing technology & IT support to local businesses in Newcastle. They can focus on growing their business, while we take care of their IT needs from behind the scenes 24/7.

Business running smoothly

Book in a 1-on-1 Consultation

Get a personalised review of your current IT infrastructure from one of our experienced technicians. Get started with a No Obligation conversation.

How can we help your business grow?

Making your Newcastle Business more Flexible

Our IT consultants help your business proactively adapt to changing circumstances by recommending and implementing scalable tailored solutions such as remote work environment, data protection & security, continuity plans, and retrofitting your IT systems.

Minimizing Business Interruption & Delay

Our Newcastle team takes a proactive approach to your company’s IT needs and continuously maintains and monitors your network, servers, and devices to prevent minor issues from turning into major business interruptions so you can direct manpower to key strategic goals instead – without the expense of an in-house IT department. We employ remote management systems to save you time instead of attending onsite to resolve IT issues.

Providing Professional & Proactive Support

VInet Technology Solutions is a full service Newcastle MSP and offers flexible support plans to keep your business growing. We are by your side 24/7/365 to provide networking monitoring and emergency support and guarantee 99.99% uptime. Our Newcastle help desk is your dedicated point of contact to resolve and monitor network issues and more.

Constantly Improving Your Technology

By working with an MSP, you will benefit from ongoing performance monitoring and maintenance to ensure your IT infrastructure remains up to date and secure. This eliminates the financial and technical risks of relying on outdated software and hardware. By working with us, you will have access to our certified engineers and will receive the best advice to protect your company with the latest software, cyber security and business systems.

MSP Services We Offer in Newcastle

Our managed IT technology services consist of automated systems and a dedicated team to keep your business stable and secure.

Network Monitoring and Management

Our 24/7/365 remote network monitoring service saves you time and money by instantly alerting to us to issues for resolution to ensure 99.99% uptime. You can call us on off-hours, holidays and from multiple time zones for guaranteed IT services and outcomes in a timely manner.

End Point Management and Comprehensive Security

Rest assured that your business data and client information is safe and secure. Our IT support team protects your business data, systems and client information from the latest threats, exploits and vulnerabilities. We proactively monitor, update and patch your computer software, email security, anti-virus, anti-spam, email filtering & more.

Managed Server Anti-virus

We proactively update and patch managed machines and servers behind the scenes to ensure antivirus protection remains active and properly configured. Your virus definitions will always current, and can updates be applied automatically without user disruption or intervention.

Third-party Vendor Support

We act as a liaison between your business and third party technology venders to save you time when technical issues arise and to minimize frustration when dealing with IT support. We also provide vendor management support for different technical aspects of your business including software & hardware vendors, phone / VOIP vendors, ISP’s and more.

Procurement Services

Our IT procurement services handle the process of choosing, buying, delivering and replacing IT equipment that you need to power your business. We aggregate our purchasing power to pass on tremendous cost savings to you and can also manage your warranties and work with suppliers to replace or repair defective equipment.

On-site Support

Our existing network of certified engineers and network technicians are available for scheduled and ad-hoc on-site support to support localized IT challenges including special IT projects, cabling, fixes and more.

IT Helpdesk and Support Services

Our helpdesk team gets your business back on track quickly, troubleshoots your technical challenges and provides valuable long-term solutions all across managed IT Services.

It's easy with our 3-step process

Step 1
Consultation

We start every relationship with a personal consultation and conduct a detailed assessment of your business network including network documentation, verifying data backup & disaster plans, detailing lists of current & future problems, and provide a complete network analysis.

Step 2
Recommendation

Next, our team will recommend a tailored solution using the data gathered from our initial consultation to meet current and future needs of your business.

Step 3
Solution

We will execute the recommended solution and transition your business infrastructure to the cloud without interruption. Your business is now ready for anything and can handle anything that is thrown at is, from data storage, disaster recovery, hosting custom applications and endless data storage.

VInet Technology Solutions – Best It Service Provider in Newcastle

We work closely with our clients and our company is built on providing excellent customer experiences. We have a proven track record of delivering flexible solutions and best outcomes for desired technology budgets.  Our managed services team is highly experienced, working with clients across numerous industries, of all sizes and works with you to customize IT solutions that deliver what you need to run your business well. Our professional help desk is always there to provide technical assistance, a wealth of knowledge and bespoke solutions on a moment’s notice.

Helpdesk client and cloud services

Where can you find us?

We are located in

755 Hunter St, Newcastle West NSW 2302.

Call us

1300 733 441

We are proudly Australian owned and operated, making us more accessible to our customers.

Book a 1-on-1 IT consultation with our experienced technicians and receive a free no obligation personalized review of your current IT infrastructure & systems.

VInet Newcastle Location Map

Your local Provider

We are a premier MSP & IT Service provider in Newcastle providing 24/7 365 day support. Our in-house technology experts have a proven record of delivering excellence to local and businesses in Newcastle with around the clock monitoring, patch management, security management, auditing and proactive support.

Book a 1-on-1 IT consultation with our experienced technicians and receive a free no obligation personalized review of your current IT infrastructure & systems.

IT consulting services