Locally Managed IT Services
Our consultants will know instantly if a device on your network has failed and whether or not remedial action needs to be taken. With just an internet connection, the VInet Management system can remotely fix these issues minimising disruption and downtime.
You can choose to have monitoring alerts and information sent directly to your staff for action, or leverage VInet’s support services to action these issues on your behalf.
How Managed IT Services can help you?
- If your IT department needs additional support
- If your business doesn't have an IT team
- If your business needs a local reliable help desk
- If your business needs support to work remotely
- If you want to proactively solve issues before they happen
Our VInet Managed IT system provides monitoring, patch management, security management, auditing and proactive support for your network.
Book in a 1-on-1 Consultation
Get a personalised review of your current IT infrastructure from one of our experienced technicians. Get started with a No Obligation conversation.
What support does your business need?
IT SUPPORT
Local & reliable IT support from network monitoring, help desk support to managed servers.
IT HELP DESK
Our team will help your business get back on track quickly, troubleshoot your technical challenges and offer long-term solutions.
REMOTE MONITORING
24x7x365 remote monitoring service alerts us instantly to any potential issues, detecting and remediating problems before they start.
Getting started is easy
Network Audit
VInet begins every relationship with a comprehensive audit that helps us understand your existing IT environment and provide recommendations for the strategy moving forward.
Recommendation
We work upfront to recommend initiatives to standardise your environment with a view to mitigating potential issues and reducing support costs.
Reviews
We conduct recurring 2-hour review sessions to make sure your IT needs are being met, including keeping within budget.
Thorough Discovery
Understand Your Business
Tailored Solutions
Increased Up Time
Comprehensive Reviews
We've got Managed IT covered!
VInet Managed IT Services are comprised of automated systems and a dedicated team providing the essential IT services to keep your business stable and secure.
NETWORK MONITORING & MANAGEMENT
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Our 24x7x365 remote monitoring service alerts us instantly to any potential issues, allowing us to detect and remediate problems before they start.
END POINT MANAGEMENT & SECURITY
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We proactively update and patch all computer software, including anti-virus and anti-spam protection to keep all systems secure and operational.
MANAGED SERVER
WITH ANTI-VIRUS
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We proactively update and patch all servers with the latest upgrades and anti-virus protection – updates are typically scheduled around workdays, to ensure minimal disruption to your business.
ON-GOING HELP
& SUPPORT
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Our local help desk provides direct access to our fully qualified system admins who can troubleshoot and solve problems immediately.
ON-SITE
SUPPORT
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Our engineers are available for issues that require an on-site visit, whether they be scheduled maintenance or ad-hoc.
THIRD-PARTY
VENDOR SUPPORT
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We interface with your third-party technology vendors as needed, including ISPs, software vendors, phone vendors, etc.
PROCUREMENT
SERVICES
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By aggregating all our software and hardware purchases, we create a buying pool that allows us to pass on tremendous cost savings to you.
IT HELP DESK
SUPPORT
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Our team will help your business get back on track quickly, troubleshoot your technical challenges and offer long-term solutions across all Managed IT Services.
TESTIMONIALS
Read what our clients have to say about their experience with VInet