Managed IT Services

Dedicated & local
IT support
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REAL PEOPLE

EXPERIENCE

QUICK RESPONSE

WE’RE LOCAL!

managed it services

IT services managed locally!

Our consultants will know instantly if a device on your network has failed and whether or not remedial action needs to be taken. With just an internet connection, the VInet Management system can remotely fix these issues minimising disruption and downtime.

You can choose to have monitoring alerts and information sent directly to your staff for action, or leverage VInet’s support services to action these issues on your behalf.

How Managed IT Services can help you?

If your IT department needs additional support
If your business doesn't have an IT team
If your business needs a local reliable help desk
If your business needs support to work remotely
If you want to proactively solve issues before they happen

VInet identify’s issues quickly to keep your systems running. Our Managed IT system provides monitoring, patch management, security management, auditing and proactive support for your network.

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IT Support

Whether you need temporary assistance during busy periods, access to specialised expertise, or peace of mind while you’re away, we’ve got you covered.

IT Support

Local & reliable IT support covering all IT solutions. Everything from network monitoring, help desk support to managed servers.

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IT Help desk support

Our team will get your business back on track quickly, troubleshoot your technical challenges and offer long-term solutions.

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remote monitoring

24x7x365 remote monitoring alerts us instantly to any potential issues, detecting and remediating problems before they start.

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Business support

Whether you’re a solo entrepreneur or leading a team of 250+, VInet Solutions offers tailored IT support services to meet your unique needs. From small businesses to large-scale enterprises, state and local government agencies, and nonprofit organisations, we provide scalable solutions and expertise to fuel your growth and mission. Trust us to handle your IT infrastructure so you can focus on what matters most – serving your clients, constituents, or communities effectively.

Small Business

[ 1-20 Seats ]

Medium Business

[ 20-250 Seats ]

Enterprise Business

[ 250+ Seats ]

State & Local Government

[ Any Size ]

Not For Profit Organisations

[ Any Size ]

getting started

- STEP 1.

Network Audit

VInet begins every relationship with a comprehensive audit that helps us understand your existing IT environment and provide recommendations for the strategy moving forward.

- STEP 2.

Recommendation

We work upfront to recommend initiatives to standardise your environment with a view to mitigating potential issues and reducing support costs.

- STEP 3.

Reviews

We conduct recurring 2-hour review sessions to make sure your IT needs are being met, including keeping within budget.

Thorough Discovery

Understand Your Business

Tailored Solutions

Increased Up Time

Comprehensive Reviews

all Managed IT Solutions covered!

VInet Managed IT Services are comprised of automated systems and a dedicated team providing the essential IT services to keep your business stable and secure.

Our 24x7x365 remote monitoring service alerts us instantly to any potential issues, allowing us to detect and remediate problems before they start.

We proactively update and patch all computer software, including anti-virus and anti-spam protection to keep all systems secure and operational.

We proactively update and patch all servers with the latest upgrades and anti-virus protection – updates are typically scheduled around workdays, to ensure minimal disruption to your business.

Our local help desk provides direct access to our fully qualified system admins who can troubleshoot and solve problems immediately.

Our engineers are available for issues that require an on-site visit, whether they be scheduled maintenance or ad-hoc.

We interface with your third-party technology vendors as needed, including ISPs, software vendors, phone vendors, etc.

By aggregating all our software and hardware purchases, we create a buying pool that allows us to pass on tremendous cost savings to you.

Our team will help your business get back on track quickly, troubleshoot your technical challenges and offer long-term solutions across all Managed IT Services.