• Managed Services

    VInet support team quickly identify issues
    and keep your systems running.
    Contact Us

INTRODUCING VINET MANAGED SERVICES

Our consultants will know instantly if a device on your network has failed, and whether or not remedial action needs to be taken. With just an internet connection, the VInet Management system can remotely fix these issues, minimising disruption and downtime. You can choose to have monitoring alerts and information sent directly to your staff for action, or leverage VInet’s support services to action these issues on your behalf.

Our VInet Manage system provides monitoring, patch management, security management, auditing and proactive support for your network.

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GETTING STARTED IS EASY

Step 1

Network Audit

VInet begins every relationship with a comprehensive audit that helps us understand your existing IT environment and provide recommendations for the strategy moving forward.

Step 2

Recommendation

We work upfront to recommend initiatives to standardise your environment, with a view to mitigating potential issues and reducing support costs.

Step 3

Reviews

We conduct recurring 2-hour review sessions to make sure your IT needs are being met, including keeping within budget.

PROACTIVE MAINTENANCE & SECURITY

VInet Managed Services are comprised of automated systems and a dedicated team providing the essential IT services to keep your business stable and secure.

NETWORK MONITORING & MANAGEMENT

Our 24x7x365 remote monitoring service alerts us instantly to any potential issues, allowing us to detect and remediate problems before they start.

WORKSTATION MANAGEMENT & SECURITY

We proactively update and patch all computer software, including anti-virus and anti-spam protection to keep all systems secure and operational.

MANAGED SERVER WITH ANTI-VIRUS

We proactively update and patch all servers with the latest upgrades and anti-virus protection – updates are typically scheduled around workdays, to ensure minimal disruption to your business operations.

ONGOING HELP & SUPPORT

Our local help desk provides direct access to our fully qualified system admins who can troubleshoot and solve problems immediately.

ON-SITE SUPPORT

Our engineers are available for issues that require an on-site visit, whether they be scheduled maintenance or ad-hoc.

THIRD PARTY VENDOR SUPPORT

We interface with your third-party technology vendors as needed, including ISPs, software vendors, phone vendors, etc.

PROCUREMENT SERVICES

By aggregating all our software and hardware purchases, we create a buying pool that allows us to pass on tremendous cost savings to you.

Customer Focused Technology Solutions

Hosted Services

Our portfolio of hosted and cloud-based technologies allows our customers to take advantage of enterprise level solutions at a small-business price point.

Infrastructure Services

With decades of truly global experience, the team at VInet has a wealth of knowledge that can be drawn on to assist in the design and implementation of solutions for organisations of all sizes and complexities.

Technology Advisory

Our team spend the time to understand the technology available and where it is headed to ensure your infrastructure is taking advantage of the best fit for purpose technology today with a view to taking advantage of future trends.